This website (panseas.com.sg) is operated by Pan Seas Enterprises Pte Ltd. Throughout the site, the terms "we", "us" and "our' refer to Pan Seas Enterprises Pte Ltd. Pan Seas Enterprises Pte Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engaged in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are not below the age of 18 and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Products and Services

Whilst we shall make every reasonable endeavour to fulfil your order, we reserve the right to cancel, reject and/or limit the quantity of your order, at our absolute discretion, based on the availability of the products and services or otherwise.

We also reserve the right to discontinue the sale of any of products and services and/or to add new products and services at any time. 

Accuracy of Information

We shall endeavour to be as accurate as possible with regards to the information or contents provided in the Site, including but not limited to, the description of our products and services, pricing of our products and services, however we make no warranty or representation whatsoever that such information or contents, including any product information, on the Site are accurate, complete, most current or error-free.

We reserve the right (without any obligation) to correct any errors, inaccuracies, or omissions (including after an order has been submitted) and to change or update information or contents of the Site at any time without prior notice to you.

Intellectual Property Rights

All information and contents of the Site, including its look and feel, trade and/or service marks and logos (collectively, the “Contents”) are our properties and/or the properties of our related companies, business partners and/or licensors, and are protected by applicable laws.

Except as expressly provided herein or as required under applicable law, no part of the contents or the Site may be used, copied, reproduced or modified, whether in whole or in part, for any purpose howsoever without our prior written consent or (as the case may be) the consent of such related companies, business partners and/or licensors.

User Content

When you transmit, upload, post, email or otherwise make available any inquiries, feedback, or other materials (“User Content”) on the Site in any manner (including and not limited to, through the “Contact Us” form), you are solely responsible for such User Content. You hereby also grant us the unqualified right to remove or delete, use, distribute, reproduce, transmit, modify, edit or otherwise deal with such User Content for any purpose whatsoever, including without limitation, distributing and marketing of our products and services in such manner as we shall reasonably deem fit.

You represent and warrant that you own or otherwise have control over or power and authority of your User Content. You undertake not to engage in transmitting, uploading, posting or emailing or otherwise making available any User Content that (i) may be unlawful, defamatory, obscene, libellous, false, fraudulent, misleading or inaccurate or otherwise objectionable and/or (ii) infringes the rights of any third party.   

We shall not evaluate and shall not be held responsible to evaluate the User Content whether for its authenticity, accuracy or otherwise, and assume no responsibility or liability whatsoever for the User Content. You hereby agree to waive all rights, if any, to any claim against us for any alleged or actual infringements of any entitlement to or rights or interests in the User Content.

Our Refund Policy

When you return a Product to us (for instance, because you have cancelled the Contract between us, or have notified us that you do not agree to any change in these Terms and Conditions or in any of our Policies, or because you claim that the Product is defective, or you are not satisfied with the Product), we will examine the returned Product. Provided we are satisfied with the condition of the Product following our examination, we will either replace the item (if returned owing to a defect) or provide you with a refund. In order for the return to be accepted, the product must be received in whole (as per received) and unopened. If you have requested a refund we will usually refund any money received from you using the same method originally used to pay. We will process the refund as soon as possible.

Products returned by you because of a defect or within the 2 days cooling-off period will be refunded in full after delivery costs have been deducted.

A claim by you that the quantity of the Products delivered falls short of the quantity ordered shall be notified to us within 2 days from the date of delivery. If you do not notify us accordingly, we shall have no liability in respect of such shortfall and you shall be bound to pay the price as if the Products had been delivered in accordance with the Contract. To notify us of your return, please contact our customer support team through our hotline or email.

The cost of return transportation is at your expense.

Disclaimer and Limitation of Liability

Neither we nor any of our related companies make any warranty, promise or representation whatsoever with respect to the site (including contents of the site) and/or our products and services, including but not limited to uninterrupted or secured service via the site, accuracy, completeness, merchantability, fitness for any particular use or purpose, quality or otherwise. Unless expressly given herein and to the extent legally permissible, no warranties, promises and representations and obligations, whether implied or statutory, shall apply. Any warranties (if any at all) set forth in this site are exhaustive and complete.

Any liability or claims against us in respect of or in relation to the site and/or products and services provided by us whatsoever shall be limited to the price of the products and services which we actually receive for such products and services sold to you, and in no event shall we nor any of our related companies be liable for any indirect, special, exemplary, punitive, incidental or consequential loss or damage or for any lost profits, lost savings, loss of revenues or reputation loss suffered by  or arising from or in any way connected with this site or use of the site, whether in contract, tort or otherwise, notwithstanding that we have been advised of the possibility of such damages. No claims or action in contract, tort or otherwise arising out of or in relation to the site or the use of the site or these terms and conditions may be brought by you upon the expiry of one (1) year after the cause of action relating to such claim or action shall arise


You agree to indemnify and hold us and our related companies harmless for any claims, losses, damages, liabilities, and costs (including legal fees) resulting from or in connection with your use of the Site and contents in the Site (including the User Content, any of products and services purchased on the Site), including any violation of any applicable laws or regulations in connection with the use of the Site and your breach of any of these Terms and Conditions.    


In the event that any of the Terms and Conditions hereof shall be or deemed illegal, unenforceable or invalid under any applicable law or so held by applicable court or arbitration body, such illegality, unenforceability or invalidity shall not render the Terms and Conditions to be illegal, unenforceable or invalid as a whole, and in such event, such provision shall be changed and interpreted so as to best accomplish the objective of such illegal, unenforceable or invalid provision within the limits of applicable law or applicable court or arbitration decision. 

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

Applicable Law and Disputes

The Terms & Conditions, and any disputes arising from or under the Terms & Conditions, shall be governed by Singapore law. You agree to submit to the exclusive jurisdiction of the courts of Singapore regarding any such dispute. A person who is not a party to Terms & Conditions shall have no right under the Contract (Rights of Third Parties) Act to enforce any part of Terms & Conditions.

Contact Information

Questions about the Terms and Conditions should be sent to us at local@panseas.com.